Return Policy

✅ Easy Returns

• You may return most items within 30 days of delivery.

• Items must be unused, in original condition, and include all packaging.

• Proof of purchase (receipt or order confirmation) is required.

🚚 How to Return

1. Contact our support team at chris@americanrailingco.com.

2. We’ll provide simple instructions and a return shipping label if applicable.

3. Refunds are processed within 5–10 business days after we receive your item.

🔄 Exchanges

• If you’d prefer an exchange, let us know—we’ll ship your replacement once the return is received.

⚠️ Exceptions

• Custom or special‑order items may not be returnable.

• Clearance items are final sale unless defective.

🛡️ Damaged or Defective Products

• If your order arrives damaged or defective, we’ll replace it at no cost to you.

💵 Refunds

• Refunds are issued to your original payment method.

• Shipping fees are non‑refundable unless the return is due to our error.